How we make our website and sessions easy for everyone to use.

Our website

We want everyone to be able to use this website, including people who use screen readers, zoom in, or find reading difficult. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the recognised standard for accessible websites. We try to:

• write in plain English with short sentences
• use clear headings and colours that are easy to read
• add descriptions to images for people who can’t see them
• make sure the website works on phones and can be zoomed in

Our sessions

We want every young person to be able to take part. Before the programme starts, we ask about anything that would help, such as:

• step-free access and accessible toilets
• printed materials in larger text or a different colour
• extra time, breaks or a quiet space
• support for reading, writing, language or neurodiversity, such as ADHD, autism or dyslexia

Just tell us, or ask your worker to tell us. We will do our best to make it work.

Need something in a different format?

If you need any information from this website in a different format, such as large print, a Word document or easy read, email info@brightlineyouthsupport.co.uk. We will reply within 3 working days.

Tell us about a problem

If something on the website is hard to use, please let us know at info@brightlineyouthsupport.co.uk so we can fix it.

Last updated: 23.10.26. Next review: October 2027.